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BERNUSS Care
We can provide expert care for BERNUSS beds even after years of use—from regular maintenance to mattress or topper replacement.
How can we help you?
CARE SERVICES
Depending on the condition of your bed or mattress and your needs, we’ll help you find the right care routine.
Adjusting the Firmness of Your Mattress
When you are no longer satisfied with the current firmness of your mattress.
Professional Bed Inspection
When you want to have the condition of your bed professionally assessed.
Mattress Refurbishment
When a mattress needs to be aired out, refurbished, or have certain layers replaced after years of use.
Refreshing Your Topper
When you want to restore your topper without having to buy a new one.
Upholstery Cleaning
When your bed's upholstery needs professional cleaning.
Flipping the Mattress
When it's time to flip your mattress and you need some help.
Moving
Professional assistance with moving your bed.
And more
Do you need any other help with the bed? We're here to help.
LONG-TERM CARE
BERNUSS beds are handcrafted from materials and layers that can be maintained over time. Therefore, a mattress or topper does not necessarily need to be replaced with a new one after several years. Depending on their condition, it is possible to refurbish or replace selected layers.
CRAFTSMANSHIP
A bed designed with a focus on long-term use.
OPTION TO RENEW
Both the mattress and the topper can be professionally restored, depending on their condition.
SERVICE EVEN YEARS LATER
Bed maintenance continues even while the bed is in use.
personal comfort
MATTRESS FIRMNESS ADJUSTMENT
What the service entails:
The firmness of your BERNUSS mattress can be adjusted even after years of use, depending on what suits you best at the moment.
When might you need this service?
When the original firmness no longer suits you or your needs change—for example, due to weight changes, during pregnancy, after an injury, or simply as you enter a new phase of life.
What we’ll do
We’ll pick up the mattress and take it to our production facility, adjust its firmness, and then deliver it back to you.
Mattress Rebalancing
MATTRESS RESTORATION
What the service entails:
The option to extend the life of your mattress through professional restoration instead of automatically replacing it with a new one.
When might you need it
When, after years of use, the condition of your mattress or your sleeping comfort has changed.
What We Do
Depending on the condition of the mattress, we can air it out, restore it, or replace selected layers.
Refresh the topper
TOPPER REFRESH
What the service entails
Professional restoration of your existing topper without having to automatically buy a new one.
When might you need it?
When its condition has changed over time or it no longer provides the comfort you’re used to.
What we’ll do:
We’ll professionally refurbish the topper based on its condition.
Complete Cleaning
UPHOLSTERY STEAM CLEANING
What this service entails:
Professional care for the upholstered parts of your bed.
When might you need it?
When your bed’s upholstery needs to be cleaned after some time.
What we do
We’ll take care of the professional cleaning of your bed’s upholstery.
Not sure what kind of care your bed needs?
You don’t have to figure this out on your own. Contact us, and we’ll help you determine the best next steps based on the condition of your bed.
LONG-TERM VALUE
01
WE'LL HELP YOU
Selection
We’ll help you choose a bed and level of comfort that suits your needs.
02
TAILORED FOR YOU
Manufacturing and Delivery
Your bed is handcrafted to last for many years of use.
03
Proper care helps maintain the comfort and good condition of your mattress for years to come.
04
FOR YEARS
Care
BERNUSS doesn’t just guide you through the purchase process. After-sales care is a natural part of a bed’s life cycle.
05
When the time comes, a mattress or topper can be professionally refurbished, depending on its condition.
FAQ
Frequently Asked Questions
How should I care for my mattress?
Air out your mattress regularly, use a mattress protector, use the recommended bed frame, and rotate it as recommended by the manufacturer.
How long does a high-quality mattress last?
With proper care, approximately 10 to 15 years. The service life depends on the materials used and the load.
Is it possible to restore a BERNUSS mattress after several years?
Yes. Depending on its condition, we can air out the mattress, restore it, or replace individual layers.
Can the BERNUSS topper be restored?
Yes. We can professionally restore the topper without you having to buy a new one.
Is it possible to change the firmness after purchase?
Yes. You can adjust the firmness by replacing the topper or selected layers of the mattress.
Can you help me flip a heavy mattress?
Yes. BERNUSS Care also includes assistance with flipping a heavy mattress at the customer’s
.
Can you help me move the bed when I’m moving?
Yes. We offer professional disassembly and reassembly of beds when you move.
What can I do with my old bed?
As part of BERNUSS Care, we also offer eco-friendly disposal of old beds.
We'll take care of your bed, even years from now.
If you’re not sure what your bed needs, we’d be happy to help you decide on the best next steps.